Pre-Requisite: 
Knowledge of typical aviation regulatory structures and typical compliance requirements
Learning Objective: 
- To equip the attendee with the skills and techniques required to manage and execute meaningful audit programs and audits within their respective companies. This includes understanding the Root Cause Analysis Methodology - To give the attendees a numbe
Duration: 
The training will commence at 09.00 and finish at 17.00
Training Syllabus: 

This training will benefit aviation personnel involved in the implementation of audits or in quality management procedures.
This course prepares you to conduct consistent audits and drive continuous improvement within your organization. Learn about the audit process through a breakdown of its stages: the audit scope, objectives, follow-up and closing; and practice using techniques that deliver objective, measurable results.
The training introduces the Root Cause Analysis (RCA) as one of the quality improvement approaches used to identify, understand and resolve any root causes of problems or incidents

Course Content: 
Training includes:
  • Principles of Quality Management
  • Components of a Quality System
  • Roles/Responsibilities in a Compliance Monitoring System
  • Audit Program – Types and Objectives, Establishing and implementing an audit program, Monitoring and improving an audit program
  • Audit Preparation – Initiation, Plan, Checklists, Selecting the Team
  • Conduct of audit – Gathering of Evidence, Opening/Closing Meetings, Analyzing Findings
  • Audit Findings and Report – Report Writing
  • Corrective Actions and Follow Up
  • The Auditor – audit styles and techniques
  • Understand and Implement the Root Cause Analysis Methodolody
  • Managing Root Cause Processes including Analysis
  • Additional Practical Techniques for Determining Root Cause
  • RCA Techniques: 5 Why’s, Fault Tree Analysis, Cause and Effect Diagrams, Cause and Escape Point, Poka Yoke (Mistake Proofing), Nominal Gap Technique
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